Returns & Exchanges
At Starr Western Wear, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn merchandise. Items must be in their original condition with all tags attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring that all western boots are placed inside their original shoe box before being put into a shipping container.
Label and Ship
Print the prepaid shipping label provided through our portal, affix it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing